What Are Sound Frequencies? All the FAQs

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Sleep Well
What’s in the Sleep Well Frequency?

The Soaak Sleep Well frequency was developed by our holistic practitioners to help improve sleep. Our frequency composition includes targeted elements designed to support melatonin production, reduce stress, aid in physical repair, and enhance brain, heart, and lung function. Our goal is to provide a well-rounded approach to promoting restful sleep and overall wellness.

Dual Audio - To use our dual audio feature, simply start playing a frequency through the Soaak app. Then, swipe out of the app and select whatever you'd like to listen to next, such as a podcast, Spotify, YouTube, etc. The frequency will continue playing in the background. When you press play on your podcast or music, the frequency volume will lower slightly but will still continue playing in the background. You can also go back to the frequency page and turn the frequency-only volume bar down.

Looping - We have a looping feature that allows you to play the frequencies on repeat.

Sleep Well
What else can I do to sleep better while using the Soaak Sleep Well frequency?

To enhance the effectiveness of the Soaak Sleep Well frequency, be sure to drink plenty of water throughout the day, as staying hydrated helps the frequencies work more efficiently. Additionally, try incorporating mindful intentions, prayer, or meditation before bed to calm your mind and body, making it easier to fall into a restful sleep.

Sleep Well
How do I use the Soaak App’s dual audio feature?

To use our dual audio feature, start by playing a frequency in the Soaak App. Then, leave the app and select another audio or video source, like a podcast, Audible, Spotify, Pandora, YouTube, or any other audio or video app. The frequency will continue playing in the background, and when you press play on your chosen audio. If you'd like to adjust the volume of the frequency while it plays behind the other audio, simply return to the frequency player page in the Soaak App and use the volume bar at the bottom of the page to make adjustments.

Sleep Well
How long do the frequencies play for, and can I loop them?

Each frequency plays for 20 minutes. We also offer a looping feature that allows you to play the frequencies on repeat. You can find the looping option on the frequency player page.

General
How does the upgrade and downgrade feature work?

Upgrade: Your account will upgrade to the selected plan immediately, giving you instant access to the new features. A prorated charge for the upgrade will be applied based on your current billing cycle.

Downgrade: Your account will stay on your current plan until the end of the billing cycle, after which it will switch to the downgraded plan. The lower price will be reflected in your next charge.

General
What is Soaak?

Think of Soaak as your best friend who’s always reminding you to stay in an elevated mental and emotional state – always encouraging you to be your best self.

Soaak fuses ancient practices with cutting-edge technology, addressing mindfulness, mental health, and wellness. Created from 5 years of in-clinic practice where sound frequencies and Mindful Intentions were utilized to address sleep disorders, stress, anxiety, low energy, brain fog, depression, low libido, and more.

See our proprietary Systems, Methods, and Protocols here.

Oura
What is the Oura+Soaak Bundle?

The Oura+Soaak Bundle combines an Oura Ring Gen 4 device, one year of access to the Oura Ring App, and one year of access to the Soaak App for real-time biometric tracking with personalized sound frequency technology to support your sleep, recovery, and overall well-being.

Oura captures key insights from your body, like sleep quality, heart rate variability (HRV) and heart rate, while the Soaak App uses that data through our Find My Frequency™ feature to generate audio frequencies tailored to your current state.

Instead of a one-size-fits-all approach, your experience adapts to you, helping guide your nervous system toward balance, whether you need deeper sleep, improved recovery, or enhanced focus.

Built on over 80,000 hours of in-clinic research and trusted by high-performance environments like the U.S. Air Force, this bundle closes the loop between measurement and response—so your data doesn’t just inform you, it actively supports you.

General
How do I contact customer support?

For questions, comments, or concerns, contact us at support@soaak.com.

Oura
Do I need an Oura Ring to use Soaak?

No, you can use Soaak on its own without an Oura Ring.

However, pairing Soaak with Oura unlocks a more personalized experience. By connecting your Oura data, Soaak can use insights like your sleep performance, heart rate, and HRV to generate frequencies tailored specifically to your body through our Find My Frequency™ feature.

Without Oura, you’ll still have full access to our library of frequencies, Guided Meditations, and 21-Day Programs. You can also use our Find My Frequency™ feature with a short survey to generate personalized frequencies without a wearable.

With Oura, your experience becomes even more personalized, responding to your body in real time rather than relying on manual input.

General
How do I access the Soaak App?

We have an iOS App, Android App, and Web App. Soaak can also be accessed on Alexa.

Oura
What makes Soaak different from using Oura alone?

Oura helps you understand your physiological merics, Soaak helps you improve them.

Oura provides powerful insights like sleep quality, heart rate, and HRV, giving you a clear picture of how your body is performing. Soaak takes that data a step further by using it to generate personalized sound frequencies through our Find My Frequency™ feature.

Instead of simply showing you what’s happening, Soaak delivers targeted audio designed to support your nervous system in real time, whether that means improving sleep, enhancing recovery, or increasing focus.

It’s the difference between awareness and action. Soaak helps turn your data into something you can actually feel and use.

General
How do I use the Soaak App’s dual audio feature?

To use our dual audio feature, start by playing a frequency in the Soaak App. Then, leave the app and select another audio or video source, like a podcast, Audible, Spotify, Pandora, YouTube, or any other audio or video app. The frequency will continue playing in the background, and when you press play on your chosen audio. If you'd like to adjust the volume of the frequency while it plays behind the other audio, simply return to the frequency player page in the Soaak App and use the volume bar at the bottom of the page to make adjustments.

Oura
How does Soaak turn my Oura data into a personalized frequency?

Soaak analyzes your physiological data to understand your body’s current state, then generates a frequency compositionn designed to support your needs.

Through our Find My Frequency™ feature, this data is interpreted to determine whether your body may benefit from deeper rest, nervous system regulation, or increased focus. From there, Soaak delivers a tailored sound frequency aligned with that need.

These aren’t generic tones. Soaak's sound frequency compositions are built from multiple frequencies and were developed over 80,000 hours of in-clinic use, allowing for a more precise and supportive experience.

The result is a simple but powerful closed-loop system: your body provides the data, and Soaak responds with a frequency composition designed to meet you where you are.

General
How long do the frequencies play for, and can I loop them?

Each frequency plays for 20 minutes. We also offer a looping feature that allows you to play the frequencies on repeat. You can find the looping option on the frequency player page.

Oura
What kind of data does Soaak use from Oura?

Soaak uses three key biometric insights from Oura: sleep duration, heart rate, and heart rate variability (HRV).

These metrics provide a clear picture of how your body is recovering, adapting, and responding to stress. By analyzing this data through our Find My Frequency™ feature, Soaak generates a personalized sound frequency composition tailored to support your current physiological state.

Frequencies
What are Soaak frequencies?

Soaak sound frequencies are noninvasive, proprietary frequency compositions created in clinic, helping the mind and body resonate at healthy cellular levels – alleviating symptoms such as anxiety, depression, sleeplessness, hormonal imbalances, low libido, and more while elevating energy, focus, and mood.

Oura
How often are my frequencies updated or adjusted?

Your personalized sound frequency composition is generated in real time whenever you use the Find My Frequency™ feature. This means your experience isn’t fixed or scheduled, it’s responsive, adapting as your body changes so you’re supported in real time.

Each time it’s prompted, Soaak uses your latest physiological data to create a frequency composition tailored to your current state in that moment. You also have the option to complete a short, 5-question survey to further refine and personalize your results.

If you’re not using a wearable, the survey alone can still generate a real-time Soaak frequency composition tailored to how you’re feeling.

Frequencies
What are the best practices for using the Soaak App’s frequency compositions?

For optimal results, we recommend using the frequency compositions 2-3 times per day. For example, start your day with the Energy/High Vibes frequency upon waking, utilize the Focus frequency during work or projects, and finish with either Stress Relief or Sleep Well as you wind down in the evening.

The Sleep Well frequency composition can be used both at bedtime or during a nap. Additionally, you can take advantage of our looping feature to play the frequencies continuously throughout the night if desired.

We encourage you to listen to your body and adjust usage as desired. Feel free to use the frequencies as often as you find beneficial, and if you need a break, it's perfectly fine to take a day off. While there’s no strict protocol, we do recommend limiting the Whole Body Detox frequency to once per day.

Lastly, staying hydrated is important while using the frequencies. Drinking plenty of water helps your cells become more receptive to the frequencies and supports overall well-being.

Oura
Is this backed by science?

Yes, Soaak is grounded in both scientific research and extensive real-world application.

Soaak's sound frequency compositions were developed through over 80,000 hours of in-clinic use, where sound frequencies were applied in medically supervised environments with no adverse effects observed. This foundation informs how we design and deliver our audio experiences today.

Additionally, the physiological data from Oura are well-established indicators of nervous system activity, recovery, and overall physiological state.

While Soaak is not a medical treatment or diagnostic tool, it is built on a science-informed approach that combines measurable data with targeted sound delivery to support balance, relaxation, and performance.

Frequencies
How quickly will I see results?

Soaak sound frequencies align the body’s systems at a cellular level. Some people feel a difference after just one session, while most experience lasting change with consistent use over time. Best results are obtained when Soaak sound frequencies are paired with Mindful Intentions™ and a healthy lifestyle.

Oura
Are Soaak frequencies safe to use every day?

Yes, Soaak frequencies are designed to be safe for daily use.

Soaak's sound frequency compositions were developed over 80,000 hours of in-clinic application, where they were used in medically supervised environments with no adverse effects observed. This foundation allows us to confidently support consistent, everyday use.

Many users incorporate Soaak into their daily routines – for better focus at work, to enhance meditation, and to improve sleep quality. The frequency compositions can be played at low or moderate volume in the background using our dual audio feature and do not require active attention to be effective.

Frequencies
Are there any side effects?

There are no known adverse effects to sound frequencies.

Our members have experienced decreased anxiety and depression, improved energy and focus, better sleep, and much more!

Oura
How quickly will I feel results?

Many users report noticing a difference within minutes, especially in areas like relaxation, focus, or a sense of calm.

However, results can vary depending on your current state, consistency of use, and what you’re aiming to support. Some benefits, like improved sleep or recovery, may build over time with regular use, with many users reporting positive changes within a few weeks of consistent use.

Because Soaak responds to your body in real time through features like Find My Frequency™, your experience is designed to meet you where you are, whether you’re looking for immediate support or longer-term improvement.

Frequencies
Can Soaak sound frequencies be used by anyone at any age?

We feel that the decision is unique to each user and suggest reviewing some of our testimonials.

We do not recommend any type of sound frequency while pregnant or nursing without first consulting a medical professional.

Oura
Do I need to actively listen, or can it run in the background?

You do not need to actively listen to the sound frequency compositions – Soaak is just as effective playing quietly in the background.

Our frequency compositions are designed to work passively, meaning you can listen while working, relaxing, or going about your day. Many users even play them at low volume during sleep or while multitasking.

Because your body responds to frequencies even at very low audible levels, focused attention isn’t required for the experience to be effective. We typically recommend a comfortable, slightly audible volume, but the frequencies remain effective even when layered with other audio.

This makes it easy to integrate Soaak into your daily routine without disruption.

Frequencies
Are headphones required?

Not at all. The efficacy of Soaak sound frequencies doesn’t change whether you play them through headphones, stand-alone speakers, Alexa, or simply through your phone.

The Soaak community has experienced amazing results using all of these modalities.

Oura
What’s included in the Oura+Soaak Bundle, and can I cancel anytime?

The Oura+Soaak Bundle includes everything you need to get started:

Oura Ring Gen 4 ($349.00 value)
1 year Oura App Membership ($69.99 value)
1 year Soaak App Membership ($299.99 value)

This bundle is offered at 40% off the standard rate ($299.99 savings) compared to purchasing each item separately.

Both Soaak and Oura memberships renew annually after the first year, and each can be managed or canceled independently through their respective platforms. You’re free to cancel at any time before your renewal date.

Frequencies
Do the Original, Nature, and Music listening options have the same effectiveness?

Yes. Soaak sound frequencies affect your body on the cellular level, regardless of the listening option chosen, Original, Nature, or Music. Soaak sound frequencies can be played on virtually any speaker, including headphones or earphones, and will be heard by your cells, regardless of the volume or type of speaker selected.

Mindful Intentions
What are Mindful Intentions?

Mindful Intentions are affirmational phrases that evoke cellular alignment and a fresh, positive perspective. Each Mindful Intention has been carefully crafted by experts who have personally used them to help manifest greatness in their own lives.

Mindful Intentions
What is affirmation repetition?

Repetition is a great way to get better. As good as you are at something, you can always get better with repetition. Whether it’s mastering a difficult yoga pose, perfecting your serve, or really anything else you can think of.

Getting into a daily habit of speaking life-giving Mindful Intentions over yourself can create the life-altering changes you’ve been dreaming of. As your brain is trained through repetition, the things you speak begin to manifest in your life.

21-Day Programs
What are 21-Day Immersion Programs?

Our 21-Day Programs provide education, inspiration, and insight from global thought leaders, business executives, and world-renowned experts. Over each of the 21 days, powerful 1-4 minute audio segments are sent directly to your phone, read by the experts themselves.

After one of our 21-day immersions, you will be more educated, informed, and inspired on the topic you selected. Get this life hack today and speed up the progress to any of your goals exponentially!

21-Day Programs
Can I listen to more than one 21-Day Program at a time?

To support focus and create life-enhancing habits, only one 21-Day Program can be active at a time.

However, you can always revisit past days that you’ve completed from other 21-Day Programs regardless of the program that is currently active.

Technical Questions
Can I play frequencies with a weak internet or cellular connection?

If your Soaak frequencies are stalling, not loading, or not playing, get the free Soaak iOS App or Soaak Android App and download your favorite frequencies for offline use.

Technical Questions
Why am I not receiving text messages?

To receive push notifications from Soaak, you must turn on notifications through your app. In your iPhone or Android app, in the menu bar, go to More > Settings > then turn on the Mindful Intentions notification toggle. On this screen, you can schedule the time of day you would like to receive your notifications and adjust your timezone.

Membership Questions
What do the Soaak App Memberships Include?

Total Wellness Membership includes:

  • 7-Day FREE Trial
  • Entire Frequency Library (30x)
  • Daily Mindful Intentions
  • 21-Day Programs (unlimited access)
  • AI Chatbot & Biometric Analysis
  • Connect with Smart Devices

Sleep Well Membership includes:

  • 7-Day FREE Trial
  • Sleep Well Frequency (only)
  • Daily Mindful Intentions (included)
Membership Questions
What is the refund policy for the Soaak App?


We offer a 7-day free trial. You can cancel at anytime during this period without being charged. Since we provide this trial period, we do not issue refunds if your card is charged after the free trial ends.

Your card will be charged once your membership moves out of the 7-day free trial period. If you cancel after this time, you will continue to have access to the Soaak App until the end of your current billing cycle.

If you have any questions, please feel free to contact us at support@soaak.com.

Membership Questions
How do I cancel my Soaak App membership?

Our services are month-to-month, and can be canceled anytime.

If you signed up through our website, you can easily cancel your membership by clicking here (https://app.soaak.com/settings/manage-subscription).

If you signed up through one of our mobile apps, here are the steps to cancel:

For iOS:

  1. Open Settings.
  2. Tap on your Apple ID.
  3. Tap Subscriptions.
  4. Cancel the Soaak subscription.

For Android:

  1. Go to Subscriptions in Google Play Store.
  2. Select the Soaak subscription.
  3. Tap Cancel subscription.
  4. Follow the on-screen instructions.

How do I update my credit card on file?

To update your credit card information, please follow these instructions:

  1. Click this link: https://app.soaak.com/settings
  2. Click on "Manage Subscription."
  3. Then click "Manage Plan."
  4. Click the edit icon next to your credit card number. This will allow you to change your payment method.
Membership Questions
What are HSA and FSA card payments?

Soaak accepts payment from both health savings accounts (HSA) and flexible savings accounts (FSA). These are pre-tax options to pay for certain health and wellness expenses. Please check with a financial advisor for your qualifications.

Membership Questions
Why is my HSA and FSA card payment is not going through?

If your HSA or FSA card is not going through, please contact your provider to make sure they are not blocking this charge and that there are adequate funds in your account.

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